Discoveries in the Making
The impact of telemedicine on human interaction
The daily use of information and communication technologies (ICT) by health organizations has redefined the way healthcare is delivered.
Luc Bonneville, an assistant professor in the Department of Communication, is researching the impact of these technologies on the medical field. Among other objectives, he examines how health professionals adapt their clinical work to using ICTs, and how doctors and nurses relate to their patients under existing technology structures.
His work sheds light on the daily behaviours of health professionals dealing with ICTs, while placing these behaviours in the context of a global sociological or socio-historical framework.
It allows for a better understanding of the links between the powers-that-be in a complex organization like a hospital.
The research is crucial to understanding the mechanisms that are favourable to the improvement of medical work conditions within the information technology context. It questions the different dimensions of medical tele-technologies in order to understand how they modify health services, and the health professional's work.
Luc Bonneville
Department of Communication
Office: 562-5800, ext. 2518
E-mail: luc.bonneville@uOttawa.ca